Question 1

How do I set up my login ID?

Accepted Answer

>>Click on Register now>>>Enter your mobile number and agree to the terms and conditions>>>click on Request for OTP>>>an OTP will be sent to your mobile number>>>Enter the 4-digit OTP to verify>>>Fill your personal details>>>Set a strong password>>>Click on Sign Up and you will see a page with the ‘Successfully Registered’ notification>>> Add vehicle information after successful sign up>>>Login again to charge your EV."}" data-sheets-userformat="{"2":10685,"3":{"1":0,"3":1},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"10":0,"11":4,"14":{"1":3,"3":1},"16":12}">Open the EVCD App on your mobile phone>>>Click on Register now>>>Enter your mobile number and agree to the terms and conditions>>>click on Request for OTP>>>an OTP will be sent to your mobile number>>>Enter the 4-digit OTP to verify>>>Fill your personal details>>>Set a strong password>>>Click on Sign Up and you will see a page with the ‘Successfully Registered’ notification>>> Add vehicle information after successful sign up>>>Login again to charge your EV.

Question 2

How to set password?

Accepted Answer

The password must include at least one Caps lock letter, at least one special character and at least one number between 0 to 9. For example: Evcd@123

Question 3

How do I Start & Stop charging?

Accepted Answer

>>As you click on the desired location a page will pop-up from below>>>Click on Charge Now>>>You will be directed to another page>>>Click on the ‘Play’ tab to commence charging>>>To stop the charging click on the ‘Stop’ tab."}" data-sheets-userformat="{"2":10685,"3":{"1":0,"3":1},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"10":0,"11":4,"14":{"1":3,"3":1},"16":12}">Click on the location of the CPO(Charge Point Operator) on the Google Map>>>As you click on the desired location a page will pop-up from below>>>Click on Charge Now>>>You will be directed to another page>>>Click on the ‘Play’ tab to commence charging>>>To stop the charging click on the ‘Stop’ tab.

Question 4

How can I find the nearby EVCD locations?

Accepted Answer

>>Select the ‘o’ sign on the bottom right of the screen>>>It will display all the EVCDs with their locations>>>You can click on any location and the App will navigate you to the desired location."}" data-sheets-userformat="{"2":10685,"3":{"1":0,"3":1},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"10":0,"11":4,"14":{"1":3,"3":1},"16":12}">Open the App>>>Select the ‘o’ sign on the bottom right of the screen>>>It will display all the EVCDs with their locations>>>You can click on any location and the App will navigate you to the desired location.

Question 5

What to do when the charging is not getting started?

Accepted Answer

First, check with society management if the supply to the EVCD is fine. Secondly, if there is a problem with the EVCD please feel free to contact us on info@xenius.in or call on ‘+91-8800494870’.

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